1. Over-boxing – Overboxing is provided at no extra charge and includes no identifying markings – perfect for gifts, surprises, etc. This is the default shipping method unless otherwise requested.
2. Low Cost – Growlifehydro.ca shipping is 40% to 80% off of FedEx standard rates to save you money.
3. Time To Ship – Growlifehydro.ca average time to ship orders is anywhere from 5 to 14 days. Rarely items Special order items may take longer. Occasionally items will be manufacturer back ordered.
4. Ship From – Items ship from our Calgary retail location.
5. Carrier Method – Standard size items will ship via one of the major carriers. UPS. Large orders ship palletized by truck through a local freight carrier (Canadian freight ways)
6. Packing – Whenever available we use recycled boxes and cushioning (reused). Please recycle the boxes if the service is available to you. The peanuts we use are biodegradable, you may safely dispose of them, however is convenient for you.
7. Delivery – Packages are sent with delivery confirmation, no signature required. You are responsible for the proper receipt of your packages. Email or call if you would like your order to be sent with a signature required on delivery. For additional security, you can request the packages be held at the nearest UPS location for pickup.
8. Pots & Containers – Orders containing large numbers of nursery pots OR oversized containers, flood tables or reservoirs may be subject to increased shipping fees if the items need to be shipped on a pallet. We will contact you within 2-3 business days of your order.